Legal notice

Last Updated: November 13, 2026

Welcome to Rinova Nest (rinovanest.com). This Legal Notice governs the use of our website, services, products, and all related content available through our online store. By accessing, browsing, or purchasing from our website, you acknowledge that you have read, understood, and agreed to the terms and conditions described in this notice.

We are committed to maintaining transparency, protecting customer interests, and providing a safe and reliable online shopping experience for Home & Garden products.

1. Business Information

The following information identifies the owner and operator of this online store:

  • Business Name: Rinova Nest

  • Website: https://rinovanest.com

  • Email Address: rinovanest@gmail.com

  • Business Address: Tiorpara, Dhulasimla, Uluberia, Howrah, West Bengal, India

  • PIN Code: 711315

  • Contact Number: 6290367328

  • Business Category: Home & Garden

  • GST Identification Number: 19DVEPM8364M1ZQ

For any questions, complaints, legal inquiries, or requests related to our website and services, customers may contact us using the information provided above.

2. Website Ownership and Responsibility

Rinova Nest operates the website rinovanest.com as an online shopping platform specializing in Home & Garden products.

The website is intended to provide customers with access to a range of products designed for everyday household needs, home decoration, kitchen organization, gardening, and related lifestyle requirements.

All website operations, product listings, customer communication, and commercial activities are managed under the business identity stated in this Legal Notice.

We make reasonable efforts to ensure that the website remains accessible, functional, and informative. However, we do not guarantee uninterrupted website availability or that all website features will always operate without technical interruptions.

3. Intellectual Property Rights

All original content published on rinovanest.com, including website text, descriptions, graphics, logos, branding elements, layouts, banners, and other original materials, is owned by Rinova Nest or used with appropriate authorization, unless otherwise stated.

Such materials are protected under applicable intellectual property and copyright laws.

Visitors and customers may view and use website content for personal, non-commercial shopping purposes.

Without prior written permission, no person or organization may:

  • Copy or reproduce original website content for commercial purposes.

  • Republish our original product descriptions or promotional materials.

  • Use our business name, logo, or branding in a misleading manner.

  • Distribute or commercially exploit protected website materials.

  • Modify or reproduce original creative materials without authorization.

Product photographs, trademarks, brand names, and other materials belonging to third-party manufacturers or suppliers remain the property of their respective owners.

4. Product Information and Descriptions

Rinova Nest makes reasonable efforts to provide accurate and useful information about the products available through our online store.

Product listings may include descriptions, photographs, prices, available variations, sizes, materials, features, and other relevant information.

However, customers should understand that:

  • Product colours may appear slightly different depending on screen settings and lighting.

  • Product photographs may contain illustrative presentation elements.

  • Actual product appearance may vary slightly from displayed images.

  • Product specifications and availability may change from time to time.

  • Product descriptions are provided for general shopping information.

We encourage customers to carefully review the available product information before placing an order.

If any significant discrepancy or product-related concern is identified, customers may contact our support team for assistance.

5. Pricing and Payment Information

All product prices displayed on rinovanest.com are subject to change without prior notice.

We aim to display pricing information accurately and transparently. However, occasional technical errors, incorrect listings, or pricing discrepancies may occur.

Orders may be subject to applicable taxes, delivery charges, and other disclosed costs depending on the product and delivery requirements.

Available payment methods may include prepaid online payments and Cash on Delivery (COD), depending on the options displayed during checkout.

Customers are responsible for providing accurate billing and payment information when placing orders.

Rinova Nest reserves the right to review orders involving suspected pricing errors, payment irregularities, or incomplete transaction information, subject to applicable law.

6. Order Confirmation and Cancellation

An order submitted through rinovanest.com represents a purchase request by the customer.

Order confirmation may be communicated through email, telephone, SMS, or other available communication channels.

An order may require additional verification before processing.

Customers should provide correct contact details and delivery addresses to avoid delays.

Order cancellation requests will be handled according to our applicable cancellation and refund policies.

Rinova Nest reserves the right to cancel an order where circumstances such as product unavailability, incorrect pricing, suspected fraudulent activity, or delivery restrictions make fulfilment impractical, subject to applicable consumer protection laws.

Where payment has already been received for a cancelled order, any eligible refund will be processed according to the applicable refund policy.

7. Shipping and Delivery

Rinova Nest aims to deliver products to the shipping address provided by customers during checkout.

Delivery timelines may depend on several factors, including:

  • Customer delivery location.

  • Product availability.

  • Courier partner operations.

  • Weather and transportation conditions.

  • Public holidays and unforeseen circumstances.

Estimated delivery periods are provided for general guidance and are not an unconditional guarantee unless expressly stated.

Customers should ensure that their delivery information is complete and accurate.

We are not responsible for delivery delays resulting from incorrect customer information or circumstances beyond our reasonable control. However, we will make reasonable efforts to assist customers with delivery-related concerns.

8. Returns, Refunds, and Exchanges

Customer satisfaction is important to Rinova Nest.

Requests concerning damaged, defective, incorrect, or eligible return products will be handled according to our published Return and Refund Policy.

Customers should review the relevant policy before submitting a return or refund request.

Depending on the circumstances and applicable policy, customers may be required to provide:

  • Order identification details.

  • Product photographs or videos.

  • A description of the reported issue.

  • Other reasonable information necessary to verify the request.

Approved refunds will be processed through the applicable payment method or another appropriate method, subject to payment provider procedures and applicable law.

Nothing in this Legal Notice is intended to limit any statutory consumer rights available to customers.

9. Customer Responsibilities

Customers accessing or using rinovanest.com agree to use the website responsibly and lawfully.

Customers must:

  • Provide accurate and complete information during checkout.

  • Avoid submitting false or misleading orders.

  • Respect intellectual property rights.

  • Refrain from attempting unauthorized access to website systems.

  • Avoid activities that may disrupt website operations.

  • Use the website only for lawful purposes.

Customers are responsible for maintaining the confidentiality of their personal account credentials, where applicable.

Any suspicious activity involving an account or order should be reported to our support team.

10. Privacy and Personal Data Protection

Rinova Nest respects customer privacy and is committed to handling personal information responsibly.

Information collected during website visits, account registration, checkout, and customer support interactions may include:

  • Customer name.

  • Email address.

  • Contact number.

  • Billing and shipping address.

  • Order and transaction information.

  • Other information necessary for providing website services.

Such information may be used for order processing, delivery coordination, customer support, payment verification, fraud prevention, and other legitimate business purposes.

We may use authorized third-party service providers, including payment processors, courier companies, and website technology providers, where necessary to operate our services.

The collection and processing of personal information are governed by our Privacy Policy and applicable data protection laws.

Customers are encouraged to read our Privacy Policy to understand how their information is handled.

11. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, payment gateways, courier services, or other external platforms.

These services may operate independently from Rinova Nest.

We do not control the content, privacy practices, security arrangements, or availability of external websites.

Accessing third-party websites is at the user's discretion.

Customers should review the relevant terms of use and privacy policies of third-party platforms before sharing personal or payment information.

12. Limitation of Liability

Rinova Nest makes reasonable efforts to maintain accurate website information and reliable shopping services.

However, to the extent permitted by applicable law, we shall not be responsible for losses arising from:

  • Temporary website interruptions.

  • Technical errors or system failures.

  • Unauthorized activities by third parties.

  • Incorrect information submitted by customers.

  • Delays caused by external delivery or payment providers.

  • Events beyond our reasonable control.

Nothing in this section excludes or limits liability where such exclusion or limitation is prohibited by applicable law, including applicable consumer protection rights.

13. Disclaimer of Warranties

Unless specifically stated in an individual product listing or required by applicable law, the website and its general content are provided on an as-available basis.

We do not make any additional warranty or guarantee regarding uninterrupted access, error-free operation, or the suitability of every product for every individual purpose.

Product warranties, if any, will be governed by the applicable manufacturer's warranty or the specific terms disclosed with the relevant product.

Customers should review product information and any applicable warranty documentation before purchasing.

14. Fraud Prevention and Website Security

Rinova Nest takes reasonable steps to protect its website and customers from suspicious activities.

We reserve the right to review transactions that appear unusual, unauthorized, or potentially fraudulent.

Where necessary, we may request additional verification information, restrict suspicious transactions, or cancel orders in accordance with applicable law.

Customers should avoid sharing passwords, OTPs, payment credentials, or other confidential information with unauthorized persons.

Rinova Nest will never ask customers to disclose confidential banking passwords or OTPs for ordinary customer support purposes.

15. Changes to This Legal Notice

We reserve the right to update, revise, or modify this Legal Notice when necessary to reflect changes in business operations, website functionality, legal requirements, or customer service practices.

Any revised version will be published on this page with an updated revision date.

Customers are encouraged to review this page periodically to remain informed about our legal information and website practices.

Continued use of the website following publication of changes will be subject to applicable law and the updated notice.

16. Applicable Laws and Jurisdiction

This Legal Notice and the use of rinovanest.com shall be governed by the applicable laws of India.

Any legal disputes arising from website use or commercial transactions shall be addressed by the competent courts and authorities having jurisdiction under applicable Indian law.

Nothing in this section affects any mandatory legal rights or remedies available to consumers under applicable law.

17. Contact Information and Legal Enquiries

For questions concerning this Legal Notice, website operations, product information, business details, or other legal matters, customers may contact Rinova Nest through the following channels:

Business Name: Rinova Nest

Website: https://rinovanest.com

Email: rinovanest@gmail.com

Phone: 6290367328

Registered Business Address:

Tiorpara, Dhulasimla, Uluberia, Howrah, West Bengal, India – 711315.

GST Number: 19DVEPM8364M1ZQ

We aim to review customer enquiries and provide appropriate responses within a reasonable period.

18. Final Declaration

Rinova Nest is committed to maintaining a transparent, responsible, and customer-focused online shopping environment.

This Legal Notice is intended to provide visitors and customers with essential information about our business identity, website responsibilities, intellectual property, customer obligations, and general legal practices.

By using rinovanest.com, customers acknowledge that they have had the opportunity to review this Legal Notice and the other applicable policies published on our website.

We appreciate your trust in Rinova Nest and thank you for choosing us for your Home & Garden shopping needs.

Rinova Nest – Creating Beautiful Spaces, Inspiring Better Living.

End of Legal Notice